Eligibility and plan rules
Administer employee and dependant eligibility against authorised benefit schedules, limits and exclusions.
For corporate employers in Malaysia
Corporate employee benefit management with care, control and claims visibility.
Medilink supports agreed corporate healthcare programmes through eligibility, benefit administration, provider connectivity, claims operations, member support and reporting.
Programme administration
Support across the employee healthcare journey.
Healthcare provider access
Support agreed access and operating relationships across participating hospitals, clinics and physicians.
Claims administration
Manage in-patient and out-patient claims through established review, control and payment-administration procedures.
Member support
Help employees and providers resolve programme, eligibility and claims enquiries through operational support channels.
Employer reporting
Organise claims and service information for programme oversight, customer reporting and review.