This page forms the Shipping and Delivery details and in accordance with which we supply Products (each a “Product”) listed on our website www.medilink-global.com (our “Website”) to you. Please take some time to read these terms before ordering any Products from our Website. By ordering any of our Products, you agree to be bound by these terms.

1.1 Medilink-Global purchases are shipped to customers for free or with a shipping fee, on case-to-case basis.

1.2 The delivery is made by our own delivery team or our respective courier service partners.

1.3 We aim to deliver our Product to your delivery address when the products is in stock within 14 working days.

1.4 We shall notify you in case there is late delivery due to unforeseen circumstances. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

1.5 Upon receiving of our Product, you may be required to sign for confirmation of receiving your order. Upon signing, you confirm that your order is received without any damages.  You may contact Medilink-Global Customer Service Team at 03-2296 3188 or customer_service.my@medilink-global.com for further assistance.

1.6 If you wish to change your order delivery date, kindly inform Medilink-Global Customer Service Team at 03-2296 3188 or customer_service.my@medilink-global.com.  Change of delivery dates and times are entirely subject to availability and scheduling by our delivery team. Delivery team will contact customers after their purchase to arrange the delivery. Medilink-Global may charge additional delivery fees for any last-minute change of delivery date and time.